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FAQ ❓

Word count
629 words
Reading time
4 minutes

Summary of common issues during installation and usage

Network

Please make sure your network is functioning properly. Your VPN should be set to Global Mode or have Enable Network Proxy turned on in the settings.

Installation

Using gpu graphics card

Solution

Reference Configuration

cmd
nvidia-smi
logs
nvcc: NVIDIA (R) Cuda compiler driver
Copyright (c) 2005-2024 NVIDIA Corporation
Built on Thu_Jun__6_02:18:23_PDT_2024
Cuda compilation tools, release 12.5, V12.5.82
Build cuda_12.5.r12.5/compiler.34385749_0
Sat Jul 12 14:42:54 2025
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 560.35.03            Driver Version: 560.35.03      CUDA Version: 12.6     |
|---------------------------------------+------------------------+----------------------+
| GPU  Name               Persistence-M | Bus-Id          Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf        Pwr:Usage/Cap |           Memory-Usage | GPU-Util  Compute M. |
|                                       |                        |               MIG M. |
|=======================================+========================+======================|
|   0  Tesla T4                     Off |   00000000:00:04.0 Off |                    0 |
| N/A   39C    P8            9W /   70W |       1MiB /  15360MiB |      0%      Default |
|                                       |                        |                  N/A |
+---------------------------------------+------------------------+----------------------+
|   1  Tesla T4                     Off |   00000000:00:05.0 Off |                    0 |
| N/A   41C    P8            9W /   70W |       1MiB /  15360MiB |      0%      Default |
|                                       |                        |                  N/A |
+---------------------------------------+------------------------+----------------------+

Reference Version

2.6.0+cu124

bash
uv pip install torch==2.6.0+cu124 torchvision==0.21.0+cu124 torchaudio==2.6.0+cu124 --extra-index-url https://download.pytorch.org/whl/cu124

2.6.0+cu126

bash
uv pip install torch==2.6.0+cu126 torchvision==0.21.0+cu126 torchaudio==2.6.0+cu126 --extra-index-url https://download.pytorch.org/whl/cu126

...

more

Startup

Startup Error

Solution
  • If you see RuntimeError: this license key is expired, try forcing an update:
bash
git pull
  • If you see RuntimeError: [WinError 10060]...(1:11076), Please try restarting:
bash
uv run cli.py start
  • On Windows, simply double-click start.bat or the desktop shortcut icon to run.

  • CPU is used by default. For GPU acceleration,see the 《Using GPU》 section.

Startup Venv

Solution

Command startup requires pre-activating the environment in cmd. Using D:\Program Files\CreatorBox as an example:

  • Default Environment
bash
D: & cd "D:\Program Files\CreatorBox\creatorbox" & "D:\Program Files\CreatorBox\creatorbox\.venv\Scripts\activate.bat"
  • Extended Environment
bash
# index_tts
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\index_tts" & "D:\Program Files\CreatorBox\creatorbox\extensions\index_tts\.venv\Scripts\activate.bat"
# cosyvoice
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice" & "D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice\.venv\Scripts\activate.bat"
# gpt_sovits
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits" & "D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits\.venv\Scripts\activate.bat"
...

Expected Output

log
(creatorbox) D:\Program Files\CreatorBox\creatorbox>
(index_tts) D:\Program Files\CreatorBox\creatorbox\extensions\index_tts>
(cosyvoice) D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice>
(gpt_sovits) D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits>
...

Then enter the command

Usage

The device is not ready

Solution
log
PermissionError: [WinError 21] The device is not ready

If installed on the system drive, you need to run as administrator. Not recommended.

Dubbing languages

Usage

10 languages are built in by default, and the browser's preferred language setting is used by default. Custom nodes can also be added.

webapp\data\settings.json
json
{
    "locales": [
        {
            "name": "中国",
            "locale": "zh-CN",
            "country": "China",
            "enable": true
        }
    ]
    // ...
}

Vpn Usage Error

Solution
log
Retrying 1 time(s), translation_json ->
Your location is not supported by google-generativeai at the moment. Try to use ChatVertexAI LLM from langchain_google_vertexai., waiting 5.0 seconds before retrying.
  • If you see a message like Your location is not supported, it means your IP address is blocked. Try switching to a different proxy region..
  • Recommend Proxy, see the 《JustMySocks》 section.

Ngrok Usage Error

Solution
log
PyngrokNgrokError:
The ngrok process errored on start: authentication failed:
Your account is limited to 1 simultaneous ngrok agent sessions.
You can run multiple simultaneous tunnels from a single agent session by defining the tunnels in your agent configuration file and starting them with the command `ngrok start --all`.
Read more about the agent configuration file: https://ngrok.com/docs/secure-tunnels/ngrok-agent/reference/config
You can view your current agent sessions in the dashboard:
https://dashboard.ngrok.com/agents ERR_NGROK_108.

If the above error occurs, go to the Ngrok Dashboard at https://dashboard.ngrok.com/agents, terminate the running agent, and retry run

Model

Model Download Failure

Solution
log
An error occured while synchronizing the model Systran/faster-whisper-large-v3 from the Hugging Face Hub:
An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the
specified revision on the local disk. Please check your internet connection and try again.
Trying to load the model directly from the local cache, if it exists.

Download models via domestic mirror

Speaker Invocation Error

Solution
log
2025-04-18 07:29:31.094 | INFO whisper_.py:102 - Loading Speaker model on device cuda
2025-04-18 07:29:31.865 | ERROR whisper_.py:106 - Error: 401 Client Error: Unauthorized for url: https://hf-mirror.com/pyannote/speaker-diarization-3.1/resolve/main/config.yaml (Request ID: Root=1-6801ff5b-0270fbd846adbc761e229ace;fddee4c5-7f49-4739-bba3-42cbc47dca6e)
  1. Go to and accept the user agreement for pyannote/segmentation-3.0
  2. Accept the user agreement for pyannote/speaker-diarization-3.1
  3. Go to and obtain an access token: huggingface.co/settings/tokens