FAQ ❓
Summary of common issues during installation and usage
Network
Please make sure your network is functioning properly. Your VPN should be set to Global Mode or have Enable Network Proxy turned on in the settings.
Installation
Using gpu graphics card
Solution
Reference Configuration
nvidia-smi
nvcc: NVIDIA (R) Cuda compiler driver
Copyright (c) 2005-2024 NVIDIA Corporation
Built on Thu_Jun__6_02:18:23_PDT_2024
Cuda compilation tools, release 12.5, V12.5.82
Build cuda_12.5.r12.5/compiler.34385749_0
Sat Jul 12 14:42:54 2025
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 560.35.03 Driver Version: 560.35.03 CUDA Version: 12.6 |
|---------------------------------------+------------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=======================================+========================+======================|
| 0 Tesla T4 Off | 00000000:00:04.0 Off | 0 |
| N/A 39C P8 9W / 70W | 1MiB / 15360MiB | 0% Default |
| | | N/A |
+---------------------------------------+------------------------+----------------------+
| 1 Tesla T4 Off | 00000000:00:05.0 Off | 0 |
| N/A 41C P8 9W / 70W | 1MiB / 15360MiB | 0% Default |
| | | N/A |
+---------------------------------------+------------------------+----------------------+Reference Version
2.6.0+cu124
uv pip install torch==2.6.0+cu124 torchvision==0.21.0+cu124 torchaudio==2.6.0+cu124 --extra-index-url https://download.pytorch.org/whl/cu1242.6.0+cu126
uv pip install torch==2.6.0+cu126 torchvision==0.21.0+cu126 torchaudio==2.6.0+cu126 --extra-index-url https://download.pytorch.org/whl/cu126...
Startup
Startup Error
Solution
- If you see
RuntimeError: this license key is expired, try forcing an update:
git pull- If you see
RuntimeError: [WinError 10060]...(1:11076), Please try restarting:
uv run cli.py startOn Windows, simply double-click
start.bator thedesktop shortcut iconto run.CPUis used by default. ForGPUacceleration,see the 《Using GPU》 section.
Startup Venv
Solution
Command startup requires pre-activating the environment in cmd. Using D:\Program Files\CreatorBox as an example:
- Default Environment
D: & cd "D:\Program Files\CreatorBox\creatorbox" & "D:\Program Files\CreatorBox\creatorbox\.venv\Scripts\activate.bat"- Extended Environment
# index_tts
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\index_tts" & "D:\Program Files\CreatorBox\creatorbox\extensions\index_tts\.venv\Scripts\activate.bat"
# cosyvoice
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice" & "D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice\.venv\Scripts\activate.bat"
# gpt_sovits
D: & cd "D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits" & "D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits\.venv\Scripts\activate.bat"
...Expected Output
(creatorbox) D:\Program Files\CreatorBox\creatorbox>
(index_tts) D:\Program Files\CreatorBox\creatorbox\extensions\index_tts>
(cosyvoice) D:\Program Files\CreatorBox\creatorbox\extensions\cosyvoice>
(gpt_sovits) D:\Program Files\CreatorBox\creatorbox\extensions\gpt_sovits>
...Then enter the command
Usage
The device is not ready
Solution
PermissionError: [WinError 21] The device is not readyIf installed on the system drive, you need to run as administrator. Not recommended.
Dubbing languages
Usage
10 languages are built in by default, and the browser's preferred language setting is used by default. Custom nodes can also be added.
{
"locales": [
{
"name": "中国",
"locale": "zh-CN",
"country": "China",
"enable": true
}
]
// ...
}Vpn Usage Error
Solution
Retrying 1 time(s), translation_json ->
Your location is not supported by google-generativeai at the moment. Try to use ChatVertexAI LLM from langchain_google_vertexai., waiting 5.0 seconds before retrying.- If you see a message like
Your location is not supported, it means your IP address is blocked. Try switching to a different proxy region.. - Recommend Proxy, see the 《JustMySocks》 section.
Ngrok Usage Error
Solution
PyngrokNgrokError:
The ngrok process errored on start: authentication failed:
Your account is limited to 1 simultaneous ngrok agent sessions.
You can run multiple simultaneous tunnels from a single agent session by defining the tunnels in your agent configuration file and starting them with the command `ngrok start --all`.
Read more about the agent configuration file: https://ngrok.com/docs/secure-tunnels/ngrok-agent/reference/config
You can view your current agent sessions in the dashboard:
https://dashboard.ngrok.com/agents ERR_NGROK_108.If the above error occurs, go to the Ngrok Dashboard at https://dashboard.ngrok.com/agents, terminate the running agent, and retry run
Model
Model Download Failure
Solution
An error occured while synchronizing the model Systran/faster-whisper-large-v3 from the Hugging Face Hub:
An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the
specified revision on the local disk. Please check your internet connection and try again.
Trying to load the model directly from the local cache, if it exists.Speaker Invocation Error
Solution
2025-04-18 07:29:31.094 | INFO whisper_.py:102 - Loading Speaker model on device cuda
2025-04-18 07:29:31.865 | ERROR whisper_.py:106 - Error: 401 Client Error: Unauthorized for url: https://hf-mirror.com/pyannote/speaker-diarization-3.1/resolve/main/config.yaml (Request ID: Root=1-6801ff5b-0270fbd846adbc761e229ace;fddee4c5-7f49-4739-bba3-42cbc47dca6e)- Go to and accept the user agreement for
pyannote/segmentation-3.0 - Accept the user agreement for
pyannote/speaker-diarization-3.1 - Go to and obtain an access token:
huggingface.co/settings/tokens